Effective Date: August 2025

At Havenbach, we are committed to ensuring that our website and services are accessible to all users, including people with disabilities. We aim to provide an inclusive digital experience for every visitor, regardless of their abilities or the technology they use.

1. Our Commitment

We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to ensure that all users can:

• Navigate our website easily

• Access content with assistive technologies

• Understand forms, tools, and interactive elements

• Request support or alternative formats when needed

2. Features Implemented

To support accessibility, Havenbach has implemented:

• Clear and consistent navigation structure

• Text alternatives for images

• Keyboard navigability

• High-contrast text and scalable font sizes

• Logical heading structure and ARIA labels where appropriate

• Avoidance of flashing content that could trigger photosensitivity

3. Ongoing Improvements

We regularly review and test our website to identify accessibility barriers. Our design and development team is trained to incorporate accessibility best practices and continuously improve our platform.

If you experience any issues, please contact us. We will do our best to provide the content or functionality you need in an accessible format.

4. Feedback and Contact

We welcome feedback on the accessibility of havenbach.com. If you encounter a barrier or have suggestions for improvement, please let us know:

📧 Email: [email protected]
📞 Phone (GR): +30 698 3200 953
📞 Phone (AL): +355 68 60 80 345

We aim to respond to all accessibility-related messages within 5 business days.

5. Formal Complaints

If you believe that Havenbach has not met accessibility requirements, you may file a complaint with your local accessibility authority or data protection office, depending on your country of residence.

We encourage direct communication first, as we are committed to resolving issues promptly and respectfully.

Thank you for helping us make Havenbach accessible to all.