Effective Date: August 2025

This Privacy Policy describes how Havenbach (operated by Totsi Island Properties Group I.K.E.) collects, uses, stores, and protects your personal data when you use our website, services, or communicate with us.

1. Who We Are

Company Name: Totsi Island Properties Group I.K.E.
Website: www.havenbach.com
GEMI Registration Number: 179830458000
VAT ID (ΑΦΜ): EL802627758
Head Office: Επαρ.Οδ. Αποκορώνου – Χανίων 632, Kalives 730 03, Chania, Greece
Albania Office: Hysen Kertusha str, 2000, Durres, Albania (non-legal representative office)
Contact Email: [email protected]

2. What Data We Collect

Depending on your interaction with us, we may collect the following:

• Identity Data: Name, date of birth, nationality, passport details

• Contact Data: Email address, phone number, mailing address

• Professional Data: CV, job history, qualifications, language skills

• Application Data: Documents submitted for immigration, visa, or permit purposes

• Technical Data: IP address, browser type, device information, and usage behavior

3. How We Collect Your Data

We collect personal data when you:

• Submit a contact form or consultation request

• Upload your CV or apply for a job through our website

• Enter into a service agreement with us

• Communicate with our team via email, WhatsApp, or other channels

We may also receive data from third-party sources such as recruitment partners, legal consultants, or government databases (with your consent).

4. Why We Collect Your Data

We collect and process your data for the following purposes:

• To match you with employers or investment programs

• To prepare and submit immigration or visa applications

• To assess your eligibility for various services

• To comply with legal obligations (e.g., anti-money laundering laws)

• To improve our services and monitor website usage

5. Lawful Basis for Processing

We process your personal data under one or more of the following lawful grounds:

• Your explicit consent

• To perform a contract with you

• To comply with legal obligations

• Our legitimate interest in providing global mobility services

6. Data Sharing and Transfers

We may share your data with:

• Local and international employers

• Government agencies for visa/permit submission

• Immigration lawyers and authorized agents

• Service providers (e.g. hosting, CRM tools)

Where data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place as required under the GDPR.

7. Data Security

We take data protection seriously. Your information is stored securely and access is limited to authorized staff and partners. We use:

• Encrypted storage and communication protocols

• Restricted access controls and password protections

• Regular internal audits

8. Data Retention

We retain your data only as long as necessary to:

• Fulfill the purpose for which it was collected

• Comply with legal or regulatory obligations

• Defend our legal rights in case of disputes

In general, most records are retained for up to 7 years unless otherwise required.

9. Your Rights

Under the GDPR (if applicable), you have the right to:

• Request access to your data

• Request correction or deletion

• Withdraw consent at any time

• Object to or restrict processing

• Request data portability

To exercise any of these rights, contact [email protected].

10. Cookies and Website Tracking

We use cookies and analytics tools to:

• Monitor site traffic and user behavior

• Improve website performance

• Personalize content or services

You can control cookie preferences via your browser settings.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be published on www.havenbach.com.

12. Contact Us

If you have questions about this Privacy Policy or your personal data:

📧 Email: [email protected]
📞 Phone (GR): +30 698 3200 953
📞 Phone (AL): +355 68 60 80 345